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One friend , and only one, is unable to send, or I cannot receive his emails

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Since installing Firefox, Mozilla, one friend seems unable to contact me by email - there was no problem before. He sends me email, which does not bounce, but there is no sign of it in my webmail, or OE inbox. I use a dongle to receive my Broadband and emails. There are no problems with any other senders

Since installing Firefox, Mozilla, one friend seems unable to contact me by email - there was no problem before. He sends me email, which does not bounce, but there is no sign of it in my webmail, or OE inbox. I use a dongle to receive my Broadband and emails. There are no problems with any other senders

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Perform the suggestions mentioned in the following articles:

Check and tell if its working.


-> Update Firefox to the latest version (9.0.1)

-> Update All your Firefox Plugins

  • https://www.mozilla.org/en-US/plugincheck/
  • When Downloading Plugins Update setup files, Remove Checkmark from Downloading other Optional Softwares with your Plugins (e.g. Toolbars, McAfee, Google Chrome, etc.)
  • Restart Firefox