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Why is FireFox v10 crashing my HP PC?

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  • Τελευταία απάντηση από Drucifer

Drucifer
Drucifer
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FF upgraded itself yesterday to v10. Five PC crashes since. Crashes stop as soon as FF v10 was remove.

Have run several malware detectors. So far, none have found anything.

FF upgraded itself yesterday to v10. Five PC crashes since. Crashes stop as soon as FF v10 was remove. Have run several malware detectors. So far, none have found anything.

Τροποποιήθηκε στις από τον/την Drucifer

Επιλεγμένη λύση

Hey Drucifer,

Have you tried starting Firefox in Safe Mode? Hold down "shift" while Firefox is starting up. If the crash doesn't happen in Safe Mode, you should read Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems.

There is also a lot of useful stuff in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) Knowledge Base article. If you've recently upgraded, you might want to check out this article as well.

Hopefully this helps!

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Όλες οι απαντήσεις (2)

Matt_G
Matt_G
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Επιλεγμένη λύση

Hey Drucifer,

Have you tried starting Firefox in Safe Mode? Hold down "shift" while Firefox is starting up. If the crash doesn't happen in Safe Mode, you should read Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems.

There is also a lot of useful stuff in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) Knowledge Base article. If you've recently upgraded, you might want to check out this article as well.

Hopefully this helps!

Drucifer
Drucifer Ιδιοκτήτης ερώτησης
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Too late. I uninstalled FF v10. The PC currently crashes when I try to re-install.