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getting rid of Net Assistant freeze.com

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I want to get rid of Net Assistant. It is not on my programs list and when I attempt to download the program Net Assistant comes up and it doesn't find the link. This program is extremely irritating and I want to get rid of it. It feels more like a virus than a program.

I want to get rid of Net Assistant. It is not on my programs list and when I attempt to download the program Net Assistant comes up and it doesn't find the link. This program is extremely irritating and I want to get rid of it. It feels more like a virus than a program.

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Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:


  1. Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the Clear now button.

Further information can be found in the Clear your cache, history and other personal information in Firefox article. _______________________________________________________________________________

Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.

You can try some of the following programs to scan for malware:

Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Did this fix your problems? Please report back to us!

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Just fixed this issue. Open Firefox, go to Tools, then Add Ons, then click extensions on the left. Find net assistant and click remove