There is a security update pop up that I have tried unsuccessfully to do. It's not happening and it's annoying
There is a pop up security update that comes up when I open or sometimes when I'm in the middle of another program on firefox. It says I need to install or download or something to that effect for security purposes. However, when I attempt to do that it just sits there and says that it is trying to connect to the server and it will sit there forever if I let it. So I just keep closing it sometimes with the tell me later button and lately with the close button. When I press the more info button it takes me to the mozilla firefox site but I don't find any info on this update that it says I need to have. HELP. I can't get rid of it and it is annoying to have it keep popping up all the time.
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If there are problems with updating or with the permanently then best is to download the full version and trash the currently installed version to do a clean install of the new version.
Download a new copy of the Firefox program and save the disk image (dmg) file to the desktop
- Firefox 21.0: http://www.mozilla.org/en-US/firefox/all.html
- Trash the current Firefox application (e.g. open the Applications folder in the Finder and drag the Firefox application to the Trash) to do a clean (re-)install
- Install the new version that you have downloaded
- https://support.mozilla.org/kb/Installing+Firefox+on+Mac
Your personal data is stored elsewhere in the Firefox profile folder, so you won't lose your bookmarks and other personal data when you uninstall and (re)install Firefox.