I just changed to Firefox, now I can't access my G-mail account, my cookies are enabled, now what?
I received a message earlier this week saying my explorer format was no longer supported, so I downloaded Firefox, so today I went to firefox/mozilla and tried to go to G-mail, but I keep getting a trouble screen saying something about enabling cookies, I checked and I have cookies enabled, but can't get into access my email. HELP!!!!!
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Try Firefox Safe Mode to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.
(If you're not using it, switch to the Default theme.)
- Open the Help menu and click on the Restart with Add-ons Disabled... menu item while Firefox is running.
Once you get the pop-up, just select "'Start in Safe Mode"
If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one. Please follow the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article for that.
To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.
Please report back soon.