Αναζήτηση στην υποστήριξη

Προσοχή στις απάτες! Δεν θα σας ζητήσουμε ποτέ να καλέσετε ή να στείλετε μήνυμα σε κάποιον αριθμό τηλεφώνου ή να μοιραστείτε προσωπικά δεδομένα. Αναφέρετε τυχόν ύποπτη δραστηριότητα μέσω της επιλογής «Αναφορά κατάχρησης».

Μάθετε περισσότερα

Firefox is opening websites and suggesting I download add-ons that I don't trust.

  • 2 απαντήσεις
  • 1 έχει αυτό το πρόβλημα
  • 1 προβολή
  • Τελευταία απάντηση από rtmjr

more options

Since I updated a few weeks ago Firefox keeps randomly opening browser windows and prompting me to download something called "playmediaplayer" and suggesting I update Java to the latest version. In the past Firefox suggested I disable Java because it was a security risk. Also I have been getting a ton of pop-ups on every website I go to with the exception of secure banking sites. I am concerned that Firefox is not as secure as it should be or used to be. It is sick with pop-ups and ad's.

Since I updated a few weeks ago Firefox keeps randomly opening browser windows and prompting me to download something called "playmediaplayer" and suggesting I update Java to the latest version. In the past Firefox suggested I disable Java because it was a security risk. Also I have been getting a ton of pop-ups on every website I go to with the exception of secure banking sites. I am concerned that Firefox is not as secure as it should be or used to be. It is sick with pop-ups and ad's.

Επιλεγμένη λύση

hello, this sounds like a problem possibly caused by malware on your pc. please go to firefox > addons > extensions & remove any suspicious entries (toolbars, things that you have not installed intentionally, don't know what purpose they serve, etc). also go to the windows control panel / programs and remove all toolbars or potentially unwanted software from there and run a full scan of your system with the security software that you have in place and different other tools like the free version of malwarebytes & adwcleaner.

Remove a toolbar that has taken over your Firefox search or home page Troubleshoot Firefox issues caused by malware

Ανάγνωση απάντησης σε πλαίσιο 👍 0

Όλες οι απαντήσεις (2)

more options

Επιλεγμένη λύση

hello, this sounds like a problem possibly caused by malware on your pc. please go to firefox > addons > extensions & remove any suspicious entries (toolbars, things that you have not installed intentionally, don't know what purpose they serve, etc). also go to the windows control panel / programs and remove all toolbars or potentially unwanted software from there and run a full scan of your system with the security software that you have in place and different other tools like the free version of malwarebytes & adwcleaner.

Remove a toolbar that has taken over your Firefox search or home page Troubleshoot Firefox issues caused by malware

more options

Thanks for replying. I found a skin that I hadn't installed and a web experience add on that I hadn't installed and the Java application was enabled with automatic updates enabled. The kids use this computer so I suppose they were clicking on anything. I have had problems with toolbars in the past.