Congratulations, you have completed training for support forum contributors!
For reference back to the topics that were covered, see:
- Introduction to Contributor Quality Training
- Answering questions on the Support Forum
- How to navigate and use the support forum platform
- Mozilla Support rules and guidelines
- How to answer escalated questions
- Evaluating a Solution in the Forum
- Angry User Training
- Customer Service Contributor Forum Skills
- Firefox for Android for Support Forum Contributors
- Firefox for Support Forum Contributors