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Get community support

Get community support

How to get community support for Mozilla products.

How to contribute to the Support Forum

How to contribute to the Support Forum

Learn how you can help users of Firefox and other Mozilla products by answering their support questions

Firefox Support troubleshooting guide

Firefox Support troubleshooting guide

Guide for support forum contributors, documenting troubleshooting techniques used to solve some of the issues frequently asked in the Firefox Support forum.

Writing guide for Knowledge Base articles

Writing guide for Knowledge Base articles

This Mozilla Support Document Guide includes picking a good title, writing a search summary, organizing your article and a style guide.

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