Mobile Store Support
Topic for any articles related to the Mobile Store Support contribution.
Get started with Mobile Support
Learn how you can get started with mobile support contribution
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How to contribute to Mobile Support - Start here!
Learn how to help Firefox users on mobile platform (Google Play Store).
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Mobile Support - Tool overview
Learn more about the tool we use for Mobile Support
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3 weeks, 5 days ago
Mobile and Social Support escalation process
Learn how you can escalate an issue in Conversocial
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Mobile Support - How to reply
Learn how to help Firefox for Android users who leave a review on Google Play Store.
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Mobile Support - How to use the tool
Learn how to help Firefox for Android users who leave a review on Google Play Store.
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3 weeks, 5 days ago
How to obtain a shortened mzl.la link
This article explains how to obtain a shortened mzl.la link
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Mobile Store Support moderation guidelines
Guidelines for Mobile Store support moderation.
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4 weeks, 1 day ago
Mobile Support tagging guidelines
Learn the different kind of tags we use and how you can apply tags for Google Play Store review in Conversocial for mobile products
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Mobile Support feedback and bug board
Learn how you can use the feedback and bug board for mobile support
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How to help with non-English conversations on Mobile and Social Support
Learn how you can help with non-English conversations on Mobile and Social Support
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Mobile support - iOS tags
Tagging guideline for Firefox for iOS (mainly for mobile support on AppBot)
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