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Everytime i click on a link in my email in opens in the same tab, before the update it would open in a seperate tab like i wanted it to. Can someone please help

  • 3 replies
  • 2 have this problem
  • 7 views
  • Last reply by AliceWyman

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for instance when i get an email from amazon regarding a special sale, i open the email in outlook and when i would click on a picture or a link it would would automatically open in another tab and allow me to check the rest of my emails in my current tab, now however it opens in the same tab as outlook it doesnt switch almost like when you are searching something on google and the link you choose loads in the same tab which is fine, but this is not, i dont want to have to press the back button to get back into my logged account!!

for instance when i get an email from amazon regarding a special sale, i open the email in outlook and when i would click on a picture or a link it would would automatically open in another tab and allow me to check the rest of my emails in my current tab, now however it opens in the same tab as outlook it doesnt switch almost like when you are searching something on google and the link you choose loads in the same tab which is fine, but this is not, i dont want to have to press the back button to get back into my logged account!!

All Replies (3)

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you must change the setting of your email address check your service provider settings

Modified by user1089155

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thats not the case, because i already went through all that before posting a question here. thanks though.

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I don't have that problem in Firefox 29 when I read Gmail or AOL (aim.com) webmail. When I click on a webpage link in an email I'm reading (example: http://www.tworivertheater.org/ ) the link opens in a separate Firefox tab.

Are you saying this doesn't happen in outlook.com webmail and the link opens in the same Firefox tab as the email itself? I don't use outlook.com webmail myself. Hopefully someone will be along who does, or see Problems with email and how to find help.

It might help if you would confirm the type of link that is opening in the same tab as the email you are reading in your outlook webmail. If I misunderstood your problem, please explain it better.

It might also help if you could furhish more troubleshooting information. Please do the following:

  • For Firefox 29.0 and above: Click the menu button New Fx Menu, click help Help-29 and select Troubleshooting Information.

Now, a new tab containing your troubleshooting information should open.

  • At the top of the page, you should see a button that says "Copy text to clipboard". Click it.
  • Now, go back to your forum post and click inside the reply box. Press Ctrl+V to paste all the information you copied into the forum post.

If you need further information about the Troubleshooting information page, please read the article Use the Troubleshooting Information page to help fix Firefox issues.