i was told to delete user.js file to stop viewing the "tour" page on start, file does not exist, problem remains
i updated, i start firefox 2 tabs open one is "take the tour" tab the other is google, done the tour, a few times it opens up again every time, start of the healing process by typing in the question '"i keep seeing thr "take the tour"page on startup,then following the steps of the expertise i go to help,trouble blabla and i end up looking for user.js so i delete it or rename in a folder that contains folders and other data that nothing in there is like user.js file, so in the following question that is formed above there was no answer so i stepped into this case (only i had to create an account that was not my desire in the process) , thats all i know of.
All Replies (3)
You can check for problems with preferences.
Delete a possible user.js file and numbered prefs-##.js files and rename (or delete) the prefs.js file to reset all prefs to the default value including prefs set via user.js and prefs that are no longer supported in the current Firefox release.
you have got to be kidding right? what kind of simple user can get into this trouble? the info given are too poor reset that do this and this out of hundreds of them?
So, if you do not have the user.js file then you can rename or delete the prefs.js file (pref.js.sav) to see if that helps.
Windows likely hides the .js and shows them as User and Prefs.
You can also try to delete the compatibility.ini file to force Firefox to reinitialize some other files.
You can use this button to go to the currently used Firefox profile folder:
- Help > Troubleshooting Information > Profile Directory: Show Folder (Linux: Open Directory; Mac: Show in Finder)
- http://kb.mozillazine.org/Profile_folder_-_Firefox