Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

After a Windows 7 crash I lost all folders under Local Folders on Thunderbird 24.5.0; how can I recover them?

  • 1 reply
  • 2 have this problem
  • 1 view
  • Last reply by christ1

ABS100
ABS100
more options

I had a crash on my Windows 7 Home Premium and after that was resolved, all my folders under "Local Folders" in my Thunderbird ver. 24.5.0 disappeared! I have 6 accounts but they were not affected and all my emails are there. However I had many folders under Local Folders with very important business messages, but they are not there anymore. I found one of the main folders in my profile, under "Mail" but it contains only a very few sub-folders. How can I recover these folders and where are they now?

I had a crash on my Windows 7 Home Premium and after that was resolved, all my folders under "Local Folders" in my Thunderbird ver. 24.5.0 disappeared! I have 6 accounts but they were not affected and all my emails are there. However I had many folders under Local Folders with very important business messages, but they are not there anymore. I found one of the main folders in my profile, under "Mail" but it contains only a very few sub-folders. How can I recover these folders and where are they now?

All Replies (1)

christ1
christ1
  • Top 25 Contributor
more options

What exactly happened in between the 'crash' and ' that was resolved'?