Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

My MSN does not display Outlook mail headings on Firefox. 5 messages are listed, access works but headings not displayed.Seems to work on Internet Exlorer.

  • 1 reply
  • 7 have this problem
  • 6 views
  • Last reply by kobe

more options

Mail headings from Outlook are not displayed on the MY MSN homepage, though some mail is present. The My MSN homepage works correctly with the Outlook e-mail on Internet Explorer?

Mail headings from Outlook are not displayed on the MY MSN homepage, though some mail is present. The My MSN homepage works correctly with the Outlook e-mail on Internet Explorer?

All Replies (1)

more options

Hello,

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:

  1. Click the menu button New Fx Menu and click Hostory button, and then Clear Recent History... .
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the Clear now button.

Further information can be found in the Clear your cache, history and other personal information in Firefox article.

Did this fix your problems? Please report back to us!

Thank you.