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Unknow account on Firefox Sync but I connect on account.services.mozilla.com

  • 1 reply
  • 16 have this problem
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  • Last reply by ChrisAO

moufles03
moufles03
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I can use my login / pass on 'https://account.services.mozilla.com/' but when I try to connect in firefox (windows or android) I get a 'unknown account' (Compte inconnu) error message.

What can I do ?

I can use my login / pass on 'https://account.services.mozilla.com/' but when I try to connect in firefox (windows or android) I get a 'unknown account' (Compte inconnu) error message. What can I do ?

All Replies (1)

ChrisAO
ChrisAO
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Ah, something I discovered when checking out "Sync" for the first time having updated to FF29. There was some info somewhere (can't remember exactly where I read it - sorry) that said the "old" Sync won't work with FF29 and later and the "new"sync doesn't work with pre FF29.

You need to register at https://accounts.firefox.com/signup and login at https://accounts.firefox.com/signin or via >Options >Sync (the latter may be where I read it). HTH.