Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox still running when i exit and i can't re-open it.

  • 2 replies
  • 3 have this problem
  • 1 view
  • Last reply by FredMcD

more options

https://support.mozilla.org/en-US/kb/firefox-already-running-not-responding

I try all the above with no results.

Many - many times when i exit from the mozilla firefox 29.0.1 and try to re-open it it bring me the window that the program stil runs and i must MANUALLY terminate the firefox service so i can run the firefox again.

WHY THIS HAPPENING AND HOW WE CAN SOLVE THIS ISSUE?

https://support.mozilla.org/en-US/kb/firefox-already-running-not-responding I try all the above with no results. Many - many times when i exit from the mozilla firefox 29.0.1 and try to re-open it it bring me the window that the program stil runs and i must MANUALLY terminate the firefox service so i can run the firefox again. WHY THIS HAPPENING AND HOW WE CAN SOLVE THIS ISSUE?

All Replies (2)

more options

It rarely happens with me.. If it took a long time, try terminating it manually from Task manager and it would work again.

more options

From what I have been reading from other posts on this forum, the issue may be caused by the clear history settings.

Press the <Alt> or <F10> key to bring up the tool bar. Then Tools > Options > Privacy. The button next to History, select Use Custom Settings.

At the bottom of the page, turn on Clear History When Firefox Closes. At the far right, press the Settings button. Turn on ONLY Cache and Form And Search History leaving the others off.

This is not a cure but will make it easier if Firefox locks up. https://support.mozilla.org/questions/997866?esab=a&s=&r=1&as=s {web link}