Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

What should I do if I can't view previous bookmarks, add new ones and get an error that I can't restore any of the bookmarks backup files?

  • 1 reply
  • 3 have this problem
  • 8 views
  • Last reply by cor-el

more options

After the last update, my bookmarks disappeared and i can't add new ones. I Followed the the instructions to restore automatic backup files. Every time I try, with any of the files, I get the error "Unable to process backup file". Also, I followed the steps to make sure I can add new bookmarks. The file places.sqlite is not read only but i still can't add new bookmarks. However, I can add new folders. What should I do in this case?

After the last update, my bookmarks disappeared and i can't add new ones. I Followed the the instructions to restore automatic backup files. Every time I try, with any of the files, I get the error "Unable to process backup file". Also, I followed the steps to make sure I can add new bookmarks. The file places.sqlite is not read only but i still can't add new bookmarks. However, I can add new folders. What should I do in this case?

All Replies (1)

more options