Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Flash content blank and unable to access flash control panel to turn off hardware acceleration.

  • 7 replies
  • 1 has this problem
  • 7 views
  • Last reply by guigs

more options

Flash content appears as blank and nothing happens when attempting to access flash player settings. Not sure if it helps, but the operating system is Mac OS X Mavericks running in virutal machine.

  • QuickTime
  • Shockwave Flash 14.0 r0
  • Displays Java applet content, or a placeholder if Java is not installed.
Flash content appears as blank and nothing happens when attempting to access flash player settings. Not sure if it helps, but the operating system is Mac OS X Mavericks running in virutal machine. * QuickTime * Shockwave Flash 14.0 r0 * Displays Java applet content, or a placeholder if Java is not installed.

All Replies (7)

more options

Hi 薛定谔的老猫, On your [about:addons] page, please select "Always Activate" for the Flash player.

Please post back with your results, it can help other users.

more options

Flash player is already activated. I tried reinstalling multiple times and it still doesn't work.

more options

Right clicking on a flash player as well?

more options

I can right click, and click on the "Settings" option, but nothing comes up (flash content still remains blank).

more options

Does this only happen in the virtual machine?

more options

I think so. I tried on this on 2 different VMs (Lion and Mavericks) and they all have the same issue.

more options

Are there any Global Settings of the flash player that are blocking content? or do you have ActiveX filtering on?

Also clearing the data in here https://forums.adobe.com/thread/889577 has worked in the past. Also I found that you can try disabling hardware acceleration or try a virus scanner on the host computer.