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Website login on home page not working since 30.0

  • 7 replies
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

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Our genealogy site has a login section on the top right of the home page; this has stopped working since the upgrade to 30.0. Works fine in Chrome and IE. I have upgraded to 31.0 beta to see if that fixed the issue; it hasn't.

The site is www.gsq.org.au

In inspect element in Chrome the login form is 519px x 29px, whilst in Firefox it is 518px x 140px.

I wonder if it is related to the overflow: hidden;

Any suggestions on how to resolve this gratefully accepted.

Thanks you

Our genealogy site has a login section on the top right of the home page; this has stopped working since the upgrade to 30.0. Works fine in Chrome and IE. I have upgraded to 31.0 beta to see if that fixed the issue; it hasn't. The site is www.gsq.org.au In inspect element in Chrome the login form is 519px x 29px, whilst in Firefox it is 518px x 140px. I wonder if it is related to the overflow: hidden; Any suggestions on how to resolve this gratefully accepted. Thanks you

All Replies (7)

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Reload the webpage while bypassing the cache

  • Hold down the Shift key and click the Reload button with a left click.
  • Press Ctrl + F5 or Ctrl + Shift + R (Windows and Linux)
  • Press Command + Shift + R (Mac)

Clear the cache and the cookies from sites that cause problems.

Clear the Cache: Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

Remove Cookies from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

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This form is interesting. In all 3 of my browsers I only see one line of the form because the container is too small and has overflow:hidden. In IE and Chrome I see the last line of the form instead of the username and password fields, but in Firefox I see the username field. I guess you're saying that prior to Firefox 30 they all displayed the last line of the form? Hmm...

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I suppose I should ask, was the form supposed to look like the one on the dedicated login page (https://www.gsq.org.au/index.php/comp.../login)? The same style rules seem to apply.

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Yes prior to v30.0 it looked like the attached shot. When you click the "login" button you get directed to the page https://www.gsq.org.au/index.php/comp.../login

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Re cache clearing etc....


I tried all those options, without success; it is still teh same.

Modified by KerryRK

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It seems it would be simplest to remove the login form and submit button from that page, and just have a link instead of submitting an incomplete form that informs the user they made an error.

If it's not possible to change the page, there could be many style rule tweaks, but because the home page and login page share the same CSS for that area, it's a little tricky to change one without breaking the other.

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I see this happen with all the Firefox versions that I tested (10esr, 17esr, 24esr). Only Firefox 3.6 showed the remember me and login button by default.

A possible workaround that works for me is to zoom the page in or out. Both make that span appear for me at some zoom settings.