We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

emails won't display remote images

  • 9 replies
  • 12 have this problem
  • 3 views
  • Last reply by mdsimmons

more options

After a recent update (24.6.0) remote images in all emails stopped displaying... I've checked

permissions.default.image (1) mailnews.message_display.disable_remote_image (true)

but images still won't display

After a recent update (24.6.0) remote images in all emails stopped displaying... I've checked permissions.default.image (1) mailnews.message_display.disable_remote_image (true) but images still won't display

Chosen solution

Finally! It was set on Use System Proxy Settings... changed to No Proxy and the images are back! Thanx for your suggestion - I wouldn't have thought of that one  :o)

Read this answer in context 👍 12

All Replies (9)

more options

Have you checked View>>Message Body>>Original HTML?

more options

Yes, I checked that also... still no luck

more options

I also saved an email as an html document, and I can see the images when I open the html, so I know they are actually in the email.

more options

Is it possible you have an anti-virus program that is blocking the images?

more options

It never has blocked them: MalwareBytes SuperAntiSpyware Microsoft Security Essentials

more options

This seems to be a new problem so something is not working properly.

The only way to know for sure is to turn them off and see what happens.

I assume you have clicked the "show remote images" on the message header.

Other than that, I am out of ideas, unless you want to try to allow all images from everyone.

more options

I never get the "show remote images" option... that seems to be the real problem

more options

Something else to try is to make sure you are not using a proxy.

Tools>>Options>>Advanced>>Network & Disk Space>>Settings and check no proxy.

more options

Chosen Solution

Finally! It was set on Use System Proxy Settings... changed to No Proxy and the images are back! Thanx for your suggestion - I wouldn't have thought of that one  :o)