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Having done everything possible, why won't firefox download?

  • 2 replies
  • 1 has this problem
  • 9 views
  • Last reply by cor-el

AndyScripture
AndyScripture
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Hi. I have a Dell Inspiron running on Windows 8 (not 8.1). When I get as far as the download page it simply won't download. Nothing freezes, it just won't download. I've gone via different support sites, run malware, turned off firewalls and antivirus, but nothing works. I downloaded it onto my pc (also running Windows 8) with no problem. Please can you help? Thanks, Andy

Hi. I have a Dell Inspiron running on Windows 8 (not 8.1). When I get as far as the download page it simply won't download. Nothing freezes, it just won't download. I've gone via different support sites, run malware, turned off firewalls and antivirus, but nothing works. I downloaded it onto my pc (also running Windows 8) with no problem. Please can you help? Thanks, Andy

All Replies (2)

GAUTAM24
GAUTAM24
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hello Andy, 

                  If you want to download firefox please visit this link and follow the instruction which will really help you out as you may be skipping few step and after that do reply on the forum.

https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-windows?esab=a&s=how+to+download+firefox&r=1&as=s

regards, GAUTAM SHARMA.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Try this instead:

You may have to disable your anti-virus software temporarily if the problem persists.