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My bookmarks and address bar don't work. Please help!

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  • 3 have this problem
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  • Last reply by Blue_Disk

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Every time I try to bookmark a website, I click the star, it turns blue, and I check my list of bookmarks to make sure it's there. Now, when I try to bookmark, the star doesn't turn blue, and the website I chose to bookmark isn't in my list. In addition, When I type fragments into the address bar, no suggestions pop up, and when I click the triangle next to the address bar, no websites drop down anymore. I'm sure there is a correlation between my two problems. Someone please help.

Every time I try to bookmark a website, I click the star, it turns blue, and I check my list of bookmarks to make sure it's there. Now, when I try to bookmark, the star doesn't turn blue, and the website I chose to bookmark isn't in my list. In addition, When I type fragments into the address bar, no suggestions pop up, and when I click the triangle next to the address bar, no websites drop down anymore. I'm sure there is a correlation between my two problems. Someone please help.

Chosen solution

Hi there. When you click the star the first time, a bookmark should be placed in a folder called Unsorted. If you click the star a second time, a windows opens asking if you want to delete or move the bookmark.


Problems with bookmarks and history not working properly can be caused by a corrupted places.sqlite database file.

Open a new tab or window. type about:support in the address box and press enter. Or Press the Alt or F10 key to bring up the tool bar. Then Help > Troubleshooting Information.

Under the page logo on the left side you will see Application Basics. Under this find Profile Folder. To it’s right press the button Show Folder. This will open your file browser to the current Firefox profile. Now Close Firefox. Delete the places.sqlite file. Then restart Firefox.

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Chosen Solution

Hi there. When you click the star the first time, a bookmark should be placed in a folder called Unsorted. If you click the star a second time, a windows opens asking if you want to delete or move the bookmark.


Problems with bookmarks and history not working properly can be caused by a corrupted places.sqlite database file.

Open a new tab or window. type about:support in the address box and press enter. Or Press the Alt or F10 key to bring up the tool bar. Then Help > Troubleshooting Information.

Under the page logo on the left side you will see Application Basics. Under this find Profile Folder. To it’s right press the button Show Folder. This will open your file browser to the current Firefox profile. Now Close Firefox. Delete the places.sqlite file. Then restart Firefox.

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Tried this method. At first I saw no results, but now everything's working fine. Thanks for the help.