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Installed firefox 31 and now I can't get to our oracle enterprise manager 12c URL

  • 4 replies
  • 73 have this problem
  • 1 view
  • Last reply by ricardodev

RoyaYaz
RoyaYaz
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Hi,

On Monday, I upgraded to Firefox 31 and now I cannot connect to our Oracle Enterprise Manager Cloud Control Web site. I get the following error message:

Secure Connection Failed

An error occurred during a connection to lmoemxs101q.atl2.dc.sita.aero:7799. Issuer certificate is invalid. (Error code: sec_error_ca_cert_invalid) 

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem. Alternatively, use the command found in the help menu to report this broken site.


I am not sure what to do to get rid of this message. I need to use OEM to monitor our Oracle databases and I am no longer able to do this.

Please help.

Thanks, Roya

Hi, On Monday, I upgraded to Firefox 31 and now I cannot connect to our Oracle Enterprise Manager Cloud Control Web site. I get the following error message: Secure Connection Failed An error occurred during a connection to lmoemxs101q.atl2.dc.sita.aero:7799. Issuer certificate is invalid. (Error code: sec_error_ca_cert_invalid) The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem. Alternatively, use the command found in the help menu to report this broken site. I am not sure what to do to get rid of this message. I need to use OEM to monitor our Oracle databases and I am no longer able to do this. Please help. Thanks, Roya

Chosen solution

Maybe you can Delete or Distrust the "problematic" certificates from the Authorities and add it again. Please refer to this post.

Read this answer in context 👍 1

All Replies (4)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
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We had another thread today referring to port 7799, so perhaps it's the same issue: Firefox 31 is stricter than earlier versions. There is an insecure workaround, but it's not recommend for long term use.

See: Security certificate no longer valid after upgrading to latest FF.

RoyaYaz
RoyaYaz Question owner
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Thanks. I made the parameter change yesterday and now I can get to OEM and monitor our Oracle databases. I sent the workaround to my fellow DBA's in our office, as they all had the same issue with Firefox 31.

You mentioned that this the "insecure workaround" and should be used temporarily. How unsecure is it, and is the a better workaround being worked on?

Thanks, Roya

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
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Hi RoyaYaz, regarding the security implications, I was referring to the discussion in the other thread. There was a developer mailing list mentioned to raise the issue, and perhaps they have more information.

ricardodev
ricardodev
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Chosen Solution

Maybe you can Delete or Distrust the "problematic" certificates from the Authorities and add it again. Please refer to this post.

Modified by ricardodev