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Address bar does not turn green on EV secure website anymore?

  • 2 replies
  • 2 have this problem
  • 6 views
  • Last reply by cor-el

Aegonii
Aegonii
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Hey everyone, so i just noticed that i longer get a green padlock in my address bar anymore. For example, paypal in firefox shows a grey padlock, but in IE it shows green. Do i have a setting that is turned off somewhere? Or was something changed i dont know about? Any input is great. Thank you all

Hey everyone, so i just noticed that i longer get a green padlock in my address bar anymore. For example, paypal in firefox shows a grey padlock, but in IE it shows green. Do i have a setting that is turned off somewhere? Or was something changed i dont know about? Any input is great. Thank you all

All Replies (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
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You mean here, the padlock is not green with Paypal, Inc. (US) next to it? https://www.paypal.com/home

That's strange. Does your cert info look like the attached? Click the padlock, then More Information, then View Certificate.

Do you use any security software that scans your web connections, including SSL connections? Products that do this include ESET and Kaspsersky, among others. It may be that when you set up Firefox to trust the fake certificates generated by your security software, the EV attribute is lost. Just a guess.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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What do you see if you click the gray padlock and click the "More Information" button to proceed to "Tools > Page Info > Security"?