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Resering of Firefox isn't working

  • 1 reply
  • 1 has this problem
  • 4 views
  • Last reply by cor-el

Galenys
Galenys
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Firefox is very slow, sometimes it crashes or can't open. Resering of Firefox isn't working, I've tried 5 times.

Firefox is very slow, sometimes it crashes or can't open. Resering of Firefox isn't working, I've tried 5 times.

All Replies (1)

cor-el
cor-el
  • Top 25 Contributor
  • Moderator
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Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window

You can use one of these to start Firefox in Safe Mode:

  • On Windows, hold down the Shift key while starting Firefox with a double-click on the Firefox desktop shortcut
  • On Mac, hold down the Options key while starting Firefox
  • Help > Restart with Add-ons Disabled

If you have submitted crash reports then please post the IDs of one or more recent crash reports that have a "bp-" prefix:

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the Report ID of recent crash reports on the "Help > Troubleshooting Information" page (about:support).

  • Click the "All Crash Reports" button on this page to open the about:crashes page and see all crash reports.

If necessary then you can open about: pages via the location/address bar.

See: