We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

In the address bar, when i hit the down arrow that brings up the list of web sites previously visited, when i click on a site to go to, nothing happens,

  • 1 reply
  • 2 have this problem
  • 3 views
  • Last reply by cor-el

more options

Ok, I'm asking again. In the address bar, when i hit the pull down arrow to show the list of sites i frequently visit i usually click on where i want to go...say espn.com, lately, when i click on the espn.com or any of the other sites listed, nothing happens, its stays on google, my home page. Pls help

Ok, I'm asking again. In the address bar, when i hit the pull down arrow to show the list of sites i frequently visit i usually click on where i want to go...say espn.com, lately, when i click on the espn.com or any of the other sites listed, nothing happens, its stays on google, my home page. Pls help

Chosen solution

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window
Read this answer in context 👍 1

All Replies (1)

more options

Chosen Solution

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window