I click on firefox icon and it does not open
When I click on the firefox icon on the bottom of my screen nothing happens. It started acting up a few days ago. I have tried restarting the computer and it does not resolve the problem. I shut down the computer and restarted and was able to access firefox when clicking on the icon. When I existed and later tried to access firefox again nothing happened.
All Replies (4)
Hello
I suppose you are using Windows 7. Can you right click the shortcut, then hit Properties and let us know what you have under "Target:" and "Start in:", please?
Regards,
Under target it says "C:\Program Files (x86)\Mozilla Firefox\firefox.exe" Under Start In it says "C:\Program Files (x86)\Mozilla Firefox"
Looks good. You should try this: right click the shortcut and "Delete", then go to Start, type in firefox in the search box and when the Mozilla Firefox gets displayed, just drag it to the taskbar, this way you will have a new shortcut. Any better?
Regards,
Can you start Firefox in Safe Mode by holding down the Shift/Options key?
Boot the computer in Windows Safe Mode with network support (press F8 on the boot screen) to see if that works.