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when a web site page can't be found why does it go to yahoo with a message

toddsal000
toddsal000
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I will be on a web site doesn't matter which one and if I click to go to the next page, and it can't find it yahoo comes up with some crap I hate yahoo and if I can't fix this I will delete firefox and use something else

I will be on a web site doesn't matter which one and if I click to go to the next page, and it can't find it yahoo comes up with some crap I hate yahoo and if I can't fix this I will delete firefox and use something else

All Replies (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
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Some internet services and some add-ons may be paid by Yahoo to show you that page.

Does the Yahoo page mention DNS Solutions or similar language? Does it show a Help or About link that might lead to a page where you can "opt out" of the service?

To check whether one of your extensions is the culprit, you could test in Firefox's Safe Mode. That's a standard diagnostic tool to deactivate extensions and some advanced features of Firefox. More info: Diagnose Firefox issues using Troubleshoot Mode.

You can restart Firefox in Safe Mode using either:

  • "3-bar" menu button > "?" button > Restart with Add-ons Disabled
  • Help menu > Restart with Add-ons Disabled

Not all add-ons are disabled: Flash and other plugins still run

After Firefox shuts down, a small dialog should appear. Click "Start in Safe Mode" (not Reset).

Any difference?