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Can't Access Bookmarks After New Sync

  • 1 reply
  • 6 have this problem
  • 5 views
  • Last reply by guigs

RicoTubbs34
RicoTubbs34
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I just got a Galaxy S3 & started using Firefox with the new sync which requires you to make an account. My old phone was an HTC ONE MAX using the old sync method.

After syncing my Galaxy I still don't have access to my desktop bookmarks in the bookmark tab. Is anyone else having this problem?

I just got a Galaxy S3 & started using Firefox with the new sync which requires you to make an account. My old phone was an HTC ONE MAX using the old sync method. After syncing my Galaxy I still don't have access to my desktop bookmarks in the bookmark tab. Is anyone else having this problem?

All Replies (1)

guigs
guigs
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HI RicoTubbs34, Thank you for your question. When you mentioned that you synced the previous phone to the old Firefox Sync, did you ever update to the new version of sync? or are all devices connected to the same account? If not, please take the opportunity to do this:

If yes, and you are still not seeing the Desktop Bookmarks folder please try the "Sync Now" option from the Tools menu on Firefox for desktop. Wait a bit then sync now from the Galaxy 3 Firefox account menu.

Do they now appear?