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Firefox IS BROKEN

  • 2 replies
  • 1 has this problem
  • 4 views
  • Last reply by cor-el

AMCMORO
AMCMORO
more options

FIREFOX CRASHES ALL THE TIME. I HAVE THE LAST VERSION. IN THIS IMAGE CAN SEE THE LAST REPORTED MESSAGES http://i.imgur.com/d9forKW.png

In those images can see the last report

http://i.imgur.com/SwEPHqL.png http://i.imgur.com/3pnUhYj.png http://i.imgur.com/QDrZFnC.png http://i.imgur.com/0yqhDqY.png

FIREFOX CRASHES ALL THE TIME. I HAVE THE LAST VERSION. IN THIS IMAGE CAN SEE THE LAST REPORTED MESSAGES http://i.imgur.com/d9forKW.png In those images can see the last report http://i.imgur.com/SwEPHqL.png http://i.imgur.com/3pnUhYj.png http://i.imgur.com/QDrZFnC.png http://i.imgur.com/0yqhDqY.png

All Replies (2)

user995256
user995256
more options

We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.

  1. Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
  2. Copy the 5 most recent Report IDs that start with bp- and then go back to your forum question and paste that into the "Post a Reply" box. (Please don't take a screenshot of your crashes, just copy and paste the ID's. The below image is just an example of what your Firefox screen should look like)

aboutcrashesFx29

Thank you for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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  • bp-6555f58b-02c8-41a6-aae3-6cb882140908

You can try to disable hardware acceleration in Firefox.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

You need to close and restart Firefox after toggling this setting.