Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I have an Error code: sec_error_untrusted_cert when I try to access my school secure website

  • 2 replies
  • 2 have this problem
  • 1 view
  • Last reply by regba123

regba123
regba123
more options

I have an Error code: sec_error_untrusted_cert when I try to access my school secure website https://my.saintleo.edu/. I run Firefox 32.0. When I have this error, it won't even let me add the exception, because it is "greyed out." Please I need some help. Thank you

I have an Error code: sec_error_untrusted_cert when I try to access my school secure website https://my.saintleo.edu/. I run Firefox 32.0. When I have this error, it won't even let me add the exception, because it is "greyed out." Please I need some help. Thank you

Chosen solution

hello regba123, can you try to reset the cert8.db file in your profile folder like it is described at "This Connection is Untrusted" error message appears - What to do?

Read this answer in context 👍 1

All Replies (2)

philipp
philipp
  • Moderator
more options

Chosen Solution

hello regba123, can you try to reset the cert8.db file in your profile folder like it is described at "This Connection is Untrusted" error message appears - What to do?

regba123
regba123 Question owner
more options

Thank you it worked great.