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Firefox will not play an imbedded video (it just says "Please wait... the video is loading.") that I put on a website. I have too many details, apparently.

  • 2 replies
  • 1 has this problem
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  • Last reply by nanoboy

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The particular video is one that I have put onto a website that is served from a computer on my campus. I can get Chrome to access it, and my wife's computer can run it in Firefox. I updated every video plugin, and I tried viewing the video with every plug-in manually disable and in safe mode. I have cleared the cache. I have reinstalled Firefox. None of those things fix my problem.

The particular video is one that I have put onto a website that is served from a computer on my campus. I can get Chrome to access it, and my wife's computer can run it in Firefox. I updated every video plugin, and I tried viewing the video with every plug-in manually disable and in safe mode. I have cleared the cache. I have reinstalled Firefox. None of those things fix my problem.

All Replies (2)

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What kind of video (file extension) is that and what kind of media player is used (Flash or HTML5 media player or other plugin)?

You may have to install additional support to be able to play more media formats.

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It is an .mp4 file, and I cannot tell which media player is trying to play it. You can check the website at: http://osu-hhmi.okstate.edu/social-networking/meet-the-speakers-series/mts-presentations

It's the only video currently on the website.