Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I need to retrieve my trash "Do You want to empty"

  • 2 replies
  • 1 has this problem
  • 3 views
  • Last reply by jtait1

more options

After reading email and I go to empty trash, there is a tab that comes to say "are you sure that you want to empty trash" I am not sure what happened when I closed Thunderbird but now when I empty trash that tab does not come up any more. How to get it back as sometimes I empty my trash in error. Thanks

After reading email and I go to empty trash, there is a tab that comes to say "are you sure that you want to empty trash" I am not sure what happened when I closed Thunderbird but now when I empty trash that tab does not come up any more. How to get it back as sometimes I empty my trash in error. Thanks

Chosen solution

Tools > Options > Advanced> General tab or menu icon > Options > Options > Advanced> General tab

  • click on 'Config editor' button

it will tell you to be careful :)

  • in top search type: trash
  • look for this line: mailnews.emptyTrash.dontAskAgain; true
  • Double click to toggle 'true' to 'false' or right click on line and select 'Toggle'
  • Close config editor - top right X
  • click on OK to save changes in Options.
Read this answer in context 👍 0

All Replies (2)

more options

Chosen Solution

Tools > Options > Advanced> General tab or menu icon > Options > Options > Advanced> General tab

  • click on 'Config editor' button

it will tell you to be careful :)

  • in top search type: trash
  • look for this line: mailnews.emptyTrash.dontAskAgain; true
  • Double click to toggle 'true' to 'false' or right click on line and select 'Toggle'
  • Close config editor - top right X
  • click on OK to save changes in Options.
more options

Thanks for help and it worked.