Cant use Ebay on Firefox
I was able to use ebay last night without any problems. But today it does not work.
When I try to go to http://www.ebay.com I get the "The connection was reset" page and I get this in the URL bar: "https://signin.ebay.com/ws/eBayISAPI.dll?SignIn&UsingSSL=1&siteid=0&co_partnerId=2&pageType=2050601&ru=http%3A%2F%2Fwww.ebay.com%2F".
When I click "Try Again" It either reloads the reset connection page or I get "waiting for signin.ebay.com" at the bottom left for a while then it takes me to the account sign in page on ebay.
If I click the link to ebay.com on the page I go back to the reset connection page, if I try to sign in I go to the reset connection page and this goes in the URL bar: "https://signin.ebay.com/ws/eBayISAPI.dll?co_partnerId=2&siteid=0&UsingSSL=1".
I can go to ebay.com using Chrome but if I go to the sign in page I get "This page is not available"
What gives?
Chosen solution
Yeah I have been searching the internet for some time now and it seems the problem is definitely with ebay not with any web browser.
Read this answer in context 👍 1All Replies (9)
Oh yeah, forgot to mention a few things.
I tried deleting all my ebay cookies, turning off javascript, and safe mode all to no avail. Also, Firefox updated sometime between now and the last time I was on ebay.
So I deleted my ebay cookies again (even though I have done it like 5 times at this point) and ebay works now BUT I still cant sign in. If I click the link to go to the sign in page It takes a long time to load and when I try to sign in I immediately get "The connection was reset", I "Try again" and "Resend" and go immediately back to "The connection was reset"
I discovered that if I repeat the sign in process eventually I get "waiting for signin.ebay.com" for a while and now Im logged in. What in the world is really going on here...
... turns out I'm not actually logged in. It says "Welcome <myname>" at the top of the page now but it still has a link to "sign in" next to it and if i click on my ebay summary it takes me back to the login page
I think ebay might be where the problem resides
Modified by Wichid
I can't sign in to eBay using either Firefox or Internet Explorer on Win 7 64, so it's hopefully an eBay problem.
Just checked and it is an eBay issue.
Modified by hlflqd
Chosen Solution
Yeah I have been searching the internet for some time now and it seems the problem is definitely with ebay not with any web browser.
I'm having the same problem. It started out as inability to login, I got the message every time I tried to login. Now it's any time I go to the home page. Access and login are fine if I use my Android phone or Internet Explorer.
My version is 29.0.1
From the ebay Customer Support page using IE
"Website issues
Due to a technical issue, some eBay customers may notice a problem with key areas of the eBay website. We're working to resolve this issue and apologize for any inconvenience. Please try completing your transaction at a later time. Thank you."
You can check the connection settings.
- Tools > Options > Advanced > Network : Connection > Settings
- https://support.mozilla.org/kb/Options+window+-+Advanced+panel
If you do not need to use a proxy to connect to internet then try to select "No Proxy" if "Use the system proxy settings" or one of the others do not work properly.
See "Firefox connection settings":
See also: