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Norton IS vault won't allow me to close it once opened unless I close & restart Firefox???

BazVic
BazVic
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I'm running Windows 7, Norton360 & Mozilla Firefox. I open Norton Vault in the morning, stays open for a few hours, all ok. When I want to log out of Vault, I click on the icon & nothing happens..I can't get the drop down menu. Only solution is to close Firefox, then re-open, then I can close the vault. Very annoying! Please help anyone.

I'm running Windows 7, Norton360 & Mozilla Firefox. I open Norton Vault in the morning, stays open for a few hours, all ok. When I want to log out of Vault, I click on the icon & nothing happens..I can't get the drop down menu. Only solution is to close Firefox, then re-open, then I can close the vault. Very annoying! Please help anyone.

All Replies (1)

the-edmeister
the-edmeister
  • Moderator
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It might be best if you asked about that in the Norton Support forum. https://support.norton.com/

Very few support contributors around here use any Norton products at all and probably wouldn't be able to help you.