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can't open from icon, must reset but does not help

  • 1 reply
  • 1 has this problem
  • 10 views
  • Last reply by cor-el

chug8
chug8
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I cannot open from icon neither desktop nor taskbar. After clicking several times it comes up with the reset or safe. Neither option allows for opening from either icon... I am going around in circles... This seems to have happened since the last update

I cannot open from icon neither desktop nor taskbar. After clicking several times it comes up with the reset or safe. Neither option allows for opening from either icon... I am going around in circles... This seems to have happened since the last update

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Can you start Firefox in Safe Mode by holding down the Shift/Options key?

It is possible that your security software (firewall, anti-virus) blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full, unrestricted, access to install for Firefox and the plugin-container process and the updater process.

See: