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Firefox won't launch facebook, but it does launch in Internet Explorer. How do I get it to launch in firefox?

  • 4 replies
  • 2 have this problem
  • 4 views
  • Last reply by cor-el

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When I try to launch facebook, an error message stating it is a untrusted site. But when I launch facebook in internet explorer it launches with out a problem. How do I get it to launch i n firefox? Yes the clock on my computer is set at the correct time.

When I try to launch facebook, an error message stating it is a untrusted site. But when I launch facebook in internet explorer it launches with out a problem. How do I get it to launch i n firefox? Yes the clock on my computer is set at the correct time.

All Replies (4)

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Please check your computer's time .

If any problem report back to us. Thanks.

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Check out why the site is untrusted and click "Technical Details" to expand this section. If the certificate is not trusted because no issuer chain was provided (sec_error_unknown_issuer) then see if you can install this intermediate certificate from another source.

You can retrieve the certificate and check details like who issued certificates and expiration dates of certificates.

  • Click the link at the bottom of the error page: "I Understand the Risks"

Let Firefox retrieve the certificate: "Add Exception" -> "Get Certificate".

  • Click the "View..." button and inspect the certificate and check who is the issuer of the certificate.

You can see more Details like intermediate certificates that are used in the Details pane.

If "I Understand the Risks" is missing then this page may be opened in an (i)frame and in that case try the right-click context menu and use "This Frame: Open Frame in New Tab".

  • Note that some firewalls monitor (secure) connections and that programs like Sendori or FiddlerRoot can intercept connections and send their own certificate instead of the website's certificate.
  • Note that it is not recommended to add a permanent exception in cases like this, so only use it to inspect the certificate.
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The time on my computer is set at the correct. That is the first thing I checked. I am well aware of that. And believe me that is not the problem. I only wish it was, cause then it would be "PROBLEM SOLVED" !

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Did you read further and expand the Technical details and check the issuer of the certificate?