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I'm trying to add another mail account to T-bird but keep getting an "Incoming server already exists" error.

  • 4 replies
  • 2 have this problem
  • 4 views
  • Last reply by wolfeyes

wolfeyes
wolfeyes
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T-bird was hanging when trying to get email from my elitemail.org account (sub-domain of Fastmail.fm) so I tried deleting the account and starting over. I "thought" I cleaned out all instances of the incoming/outgoing servers and passwords, but apparently there's still a file that is hanging on to them somewhere. Before doing anything though, I 'did' .tar.bz2 the .thunderbird dir so I wouldn't lose any mail. Heck, I even went so far (after getting the above error the first time) of removing T-bird from the system, and deleting the .thunderbird dir! So I'm still getting the error, even on what is effectively a new install. What I want to know is, what file do I need to edit or delete (even AFTER backing up then deleting the .thunderbird dir) so Thunderbird really IS starting from scratch? Migrating my old email dirs is easy - but apparently getting rid of the mail servers takes an act of Congress.

Running Thunderbird 3.1.9 on Salix 13.37.

T-bird was hanging when trying to get email from my elitemail.org account (sub-domain of Fastmail.fm) so I tried deleting the account and starting over. I "thought" I cleaned out all instances of the incoming/outgoing servers and passwords, but apparently there's still a file that is hanging on to them somewhere. Before doing anything though, I 'did' .tar.bz2 the .thunderbird dir so I wouldn't lose any mail. Heck, I even went so far (after getting the above error the first time) of removing T-bird from the system, and deleting the .thunderbird dir! So I'm still getting the error, even on what is effectively a new install. What I want to know is, what file do I need to edit or delete (even AFTER backing up then deleting the .thunderbird dir) so Thunderbird really IS starting from scratch? Migrating my old email dirs is easy - but apparently getting rid of the mail servers takes an act of Congress. Running Thunderbird 3.1.9 on Salix 13.37.

All Replies (4)

christ1
christ1
  • Top 25 Contributor
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Running Thunderbird 3.1.9

Upgrade to the latest version of Thunderbird, which is 31.1.2, and try again.

wolfeyes
wolfeyes Question owner
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Unfortunately doing so will blow my system updates via Gslapt. I think I'm going to have to just bite the bullet and upgrade Salix to 14.1, and start from scratch.

christ1
christ1
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As far as Thunderbird is concerned, you can keep the profile (and any existing mail in that profile.

In any case, it should work with a new profile. Deleting the .thunderbird directory would cause Thunderbird to create a new profile when starting the next time. It would then come up empty, and you'll need to create an account again. Is this what you did?

wolfeyes
wolfeyes Question owner
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Not sure, actually. My wife messed around with it for a while (she's run into this a few times on her system, and on a co-worker's) and got things back to normal. I'm still going to upgrade salix though.