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We have multiple computers with email access, why dont the emails sync?

  • 3 replies
  • 1 has this problem
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  • Last reply by christ1

halebuff
halebuff
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When one computer responds or deletes a message, it does not show that any action has been taken on another computer. How can I fix this?

When one computer responds or deletes a message, it does not show that any action has been taken on another computer. How can I fix this?

Chosen solution

Your account needs to be setup as IMAP on both computers.

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christ1
christ1
  • Top 25 Contributor
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Chosen Solution

Your account needs to be setup as IMAP on both computers.

halebuff
halebuff Question owner
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Hello,

Thank you so much for this information! I went into my setting to adjust but could not find anything. Should I be looking under any section in particular?

christ1
christ1
  • Top 25 Contributor
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To see whether your account uses IMAP or POP, check the Server Settings page in the Account Settings: https://support.mozilla.org/en-US/kb/imap-synchronization#w_about-imap