Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Why can't I rename firefox bookmarks 32.0.3 by right clicking, in a brand new laptop with Win 7?

  • 1 reply
  • 1 has this problem
  • 25 views
  • Last reply by cor-el

Horse.Sense
Horse.Sense
more options

Just set up a new laptop for a client and when right clicking bookmarks, all choices are in grey and unavailable. This machine is running Windows 7, 64 bit, with Firefox 32.0.3. I have already checked plugins and it reads that Adobe Acrobat is up to date. We've had Firefox on 5 other machines for several years and never had this problem. Thanks for any help you can provide!

Just set up a new laptop for a client and when right clicking bookmarks, all choices are in grey and unavailable. This machine is running Windows 7, 64 bit, with Firefox 32.0.3. I have already checked plugins and it reads that Adobe Acrobat is up to date. We've had Firefox on 5 other machines for several years and never had this problem. Thanks for any help you can provide!

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window