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I'm running Mozilla firefox 32.0.3 a laptop with Windows 7 Professi 64 bit. Firefox crashes several times a day, please help.

  • 3 replies
  • 1 has this problem
  • 4 views
  • Last reply by philipp

popilchak
popilchak
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I'm running Mozilla firefox 32.0.3 (most updated version) on a laptop with Windows 7 Professional 64 bit. Since downloading, Firefox crashes after an hour, does the same in safe mode. I already reset my browser to the default settings but that did not solve the issue. What can be causing the problem? Here is crash reports for the last 3 days (however, not all are there...crashes several times each day)

bp-c79927d8-e6f0-4c56-b7c0-b7d3e2141010 15 minutes ago bp-4d0435ee-865e-426a-85ea-f86b52141009 9 hours ago bp-3b7dc3ca-1c8f-4a7e-a27d-041c72141009 11 hours ago bp-0026a2e2-c9de-41da-9e40-ee6892141009 20 hours ago bp-dc4c2807-593b-4e2e-acbf-40ad52141008 2 days ago bp-dbd50b18-91b0-451e-964c-0b6742141007 3 days ago bp-4e06e5b8-c48b-48d7-93d8-da8bd2141007 3 days ago

I'm running Mozilla firefox 32.0.3 (most updated version) on a laptop with Windows 7 Professional 64 bit. Since downloading, Firefox crashes after an hour, does the same in safe mode. I already reset my browser to the default settings but that did not solve the issue. What can be causing the problem? Here is crash reports for the last 3 days (however, not all are there...crashes several times each day) bp-c79927d8-e6f0-4c56-b7c0-b7d3e2141010 15 minutes ago bp-4d0435ee-865e-426a-85ea-f86b52141009 9 hours ago bp-3b7dc3ca-1c8f-4a7e-a27d-041c72141009 11 hours ago bp-0026a2e2-c9de-41da-9e40-ee6892141009 20 hours ago bp-dc4c2807-593b-4e2e-acbf-40ad52141008 2 days ago bp-dbd50b18-91b0-451e-964c-0b6742141007 3 days ago bp-4e06e5b8-c48b-48d7-93d8-da8bd2141007 3 days ago

All Replies (3)

philipp
philipp
  • Moderator
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hello popilchak, this kind of crash is caused by extensions - please disable or remove the "TimeLineRemove" extension which is often involved...

Disable or remove Add-ons

popilchak
popilchak Question owner
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Thank you for your quick response Philipp.

I have used this extension with previous versions of Firefox and had no issues. Why is this a problem on the latest version? Do you know of another "TimeLineRemove" extension that will work with this version of Firefox? Will reverting to an earlier version of Firefox solve this issue allowing me to continue using "TimeLineRemove"?

philipp
philipp
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another affected user at https://support.mozilla.org/en-US/questions/1019837#answer-630993 has recommend a replacement addon, personally i don't use facebook so i cannot comment on it...