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Firefox crashes

  • 2 replies
  • 2 have this problem
  • 3 views
  • Last reply by Francesco89

Francesco89
Francesco89
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Hello, my firefox is crashing all the time, either in normal or safe mode, etc Thanks

Regards

Francesco

bp-3c5ef76c-ea81-4854-9f33-a7b562141013

Hello, my firefox is crashing all the time, either in normal or safe mode, etc Thanks Regards Francesco bp-3c5ef76c-ea81-4854-9f33-a7b562141013

All Replies (2)

the-edmeister
the-edmeister
  • Moderator
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Please provide additional crash reports id's.

  1. Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
  2. Copy at least the 5 most recent Report IDs that start with bp- and then go back to your forum question and paste that into the "Post a Reply" box. (Please don't take a screenshot of your crashes, just copy and paste the ID's. The below image is just an example of what your Firefox screen should look like)

aboutcrashesFx29

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.

Francesco89
Francesco89 Question owner
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bp-b8c79660-ff1f-48d7-b926-a68252141013

bp-3d282238-62e7-4ca6-9cdf-f6bf02141013

bp-446142c1-79a9-481c-9f33-5ab7e2141013

bp-aacbdf48-1999-445e-84a1-4d8f52141013

bp-2d33e09b-21c0-46ca-acb1-1f22a2141013

bp-70acd458-62ca-4071-8e44-ec17d2141013

bp-0d7db26b-e249-4550-8f67-a376d2141013