Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Embedded image in message is too small

  • 3 replies
  • 1 has this problem
  • 2 views
  • Last reply by icefront

icefront
icefront
more options

My friend often sends me screenshot images with error messages. The problem is that the embedded image shows too small in Thunderbird. I can only read the text if I save the image or copy/paste into an image editing software. The image is at the friend's screen resolution. If I zoom in the message, the text on the image becomes readable. I am really tired of copying image and pasting only to read. Why is Thunderbird shrinking the image when there is eniugh place in the message to show it??? The received image is 1024x768 px I am viewing on 1920x1080. How can I stop Thunderbird shrinking the image? (Tested on laptop and desktop Win 7 x64 systems)

My friend often sends me screenshot images with error messages. The problem is that the embedded image shows too small in Thunderbird. I can only read the text if I save the image or copy/paste into an image editing software. The image is at the friend's screen resolution. If I zoom in the message, the text on the image becomes readable. I am really tired of copying image and pasting only to read. Why is Thunderbird shrinking the image when there is eniugh place in the message to show it??? The received image is 1024x768 px I am viewing on 1920x1080. How can I stop Thunderbird shrinking the image? (Tested on laptop and desktop Win 7 x64 systems)

All Replies (3)

LedaOhio
LedaOhio
more options

Hmmm... Sounds like it is on his end not yours..

Send me an email and image 1024x768 inserted and attached and I'll reply with the same using thunderbird as well to see if it is him or you..

Send to OhioLeda@unseen.is

LedaOhio
LedaOhio
more options

He is sending as HTML and has the image size shrunk or something..

icefront
icefront Question owner
more options

Ok, investigated a little bit... I sent you a mail, simulated the other party's method, by sending from gmail. Compose the message and while typing, paste somowehere the PrintScreen-key screenshot. Google included in the message somehow, but certainly there was a kind of upload or converting progress. The embedded image is a kind of attachment, image.png. I don't know how is this handled in the received message, but anyways, the image has full res...