Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

changed from cc to bcc without asking

  • 1 reply
  • 1 has this problem
  • 10 views
  • Last reply by Matt

stuffdone
stuffdone
more options

I have a particular email that I use to sent trouble tickets to and to reply to tickets. Problem is that none of my emails are being delivered because my Thunderbird keeps altering the to email from CC to BCC so the ticket system does not accept the emails.

It starts out as CC but the instant I click send it changes to BCC and I cannot stop that from happening. Even if I put that email in a second time as CC, it is changed to BCC on sending.

How to I stop TB from changing this? It is blocking my ticket system access.

I have a particular email that I use to sent trouble tickets to and to reply to tickets. Problem is that none of my emails are being delivered because my Thunderbird keeps altering the to email from CC to BCC so the ticket system does not accept the emails. It starts out as CC but the instant I click send it changes to BCC and I cannot stop that from happening. Even if I put that email in a second time as CC, it is changed to BCC on sending. How to I stop TB from changing this? It is blocking my ticket system access.

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

try restarting Thunderbird with add-ons disabled from the help menu.