Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How can I access a message in TRASH folder when I only know the message number?

  • 7 replies
  • 1 has this problem
  • 1 view
  • Last reply by lkmcintosh

more options

Bitdefender only quotes the message number when identifying an infected file.

Bitdefender only quotes the message number when identifying an infected file.

Chosen solution

On a serious level, does having that cold virus in a glass phial in a special case in a locked box worry you. The same can be said of any virus anti virus programs detect in your trash.

It is just a text document in an isolated location that you have already dealt with. If you were going to open it you would have already, and probably have. Even if you take no action, the virus in that message will not be causing an issue. It will sit in it's locked box until as tinitarry says you "empty the trash and compact the folders" it is certainly not something to waste your time on and is about as cl;ose to a false positive as you can get.

Read this answer in context 👍 0

All Replies (7)

more options

what does this message number look like.... Thunderbird does not use message numbers, so I am hoping it looks like something else that might be useful.

more options

(message 6706)

more options

nope, Thunderbird messages in the file use a byte offset from the beginning of the file to identify their start, numbers much larger than that. But really what is the issue?

more options

I need to get access to the message to quarantine it.

more options

Why not just empty the trash and compact the folders? Then that message will be gone.

more options

Chosen Solution

On a serious level, does having that cold virus in a glass phial in a special case in a locked box worry you. The same can be said of any virus anti virus programs detect in your trash.

It is just a text document in an isolated location that you have already dealt with. If you were going to open it you would have already, and probably have. Even if you take no action, the virus in that message will not be causing an issue. It will sit in it's locked box until as tinitarry says you "empty the trash and compact the folders" it is certainly not something to waste your time on and is about as cl;ose to a false positive as you can get.