Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

firefox is completely black

edymarj
edymarj
more options

When I open the firefox browser this morning, it did an automatic update. after the update the browser doesn't show anything, no menu, no webpages, no bookmarks. It is completely black.

When I open the firefox browser this morning, it did an automatic update. after the update the browser doesn't show anything, no menu, no webpages, no bookmarks. It is completely black.

Chosen solution

Hello Edymarj,

Here is the solution for your problem. Please see Firefox shows a black screen or blank screen after updating to 33

Did this solved your problem? Let us know.

Thanks.

Read this answer in context 👍 1

All Replies (2)

Md. Moontasib ul Hasan
Md. Moontasib ul Hasan
more options

Chosen Solution

Hello Edymarj,

Here is the solution for your problem. Please see Firefox shows a black screen or blank screen after updating to 33

Did this solved your problem? Let us know.

Thanks.

Md. Moontasib ul Hasan
Md. Moontasib ul Hasan
more options

Hello,

I am glad to hear that your problem has been resolved.

Thank you for contacting Mozilla Support.