Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I visited a Chinese website for a training video, since playing it all my Google apps are in Chinese!

  • 2 replies
  • 1 has this problem
  • 4 views
  • Last reply by Treth

more options

I visited a corporate website to view a CAD training video in Chinese. Now all my Google Apps in Windows 7 are in Chinese.... Google Transalate, Docs etc.

I have cleared my reinstalled Firefox and now cleared my cache with no effect.

Other non-Google sites work and the video did not use any Google apps.

I visited a corporate website to view a CAD training video in Chinese. Now all my Google Apps in Windows 7 are in Chinese.... Google Transalate, Docs etc. I have cleared my reinstalled Firefox and now cleared my cache with no effect. Other non-Google sites work and the video did not use any Google apps.

Chosen solution

Clear the cache and remove cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"
Read this answer in context 👍 1

All Replies (2)

more options

Chosen Solution

Clear the cache and remove cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"
more options

"Remove Cookies" from sites causing problems" has solved the problem. Many thanks.