Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Can't get into my inbox anymore

more options

When I open Thunderbird my inbox flashes on the screen and then I am out into the sent folder and can not get back to y inbox. Can you please help?

When I open Thunderbird my inbox flashes on the screen and then I am out into the sent folder and can not get back to y inbox. Can you please help?

All Replies (3)

more options

Have you lost your folder pane that lists all your folders down the left side? If you do not have a menu bar press the alt key to make it appear. From the menu bar select View-Layout-Folder Pane Now click on the Inbox.

more options

No list of folders appeared.

more options

So you are saying that the Folder Pane is checked but still not showing?

If so move your mouse to the left edge of the screen. Watch for it to change to a double headed arrow. When it does, left click, hold and drag to the right to uncover the folder pane.