Getting bookmarks from computer account that doesn't work anymore?
My other user account on my computer doesn't work anymore, when I sign into it I get a blank screen. I am currently on my other user account on the same computer because it still works and I was able to back up my files from my non working user account since I changed it to non administrator and this current account to administrator. I wanted to get my bookmarks from mozilla firefox from the non working user account but am unable to find anywhere in the other user's files where I could get them. How can I get them to back them up? Is it possible? I am afraid my whole computer is dying (it's old) and this account that works may not work at all either soon, due to the whole computer dying. I assume I can restore my whole system to a certain point back to save them, but I had added important bookmarks since I last did a system restore related back up. Thanks!
All Replies (3)
See this support article: https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile
I tried to copy the old profile info but it only loaded bookmarks from this user account instead of the old non working one. I'm not sure if I understand this correctly. What should I do? Thanks.
Any problem finding the old Profile or the new Profile? Which file did you copy over?