Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

from today Firefox 33.0.2 stopped showing sign out and profile picture in Gmail

  • 1 reply
  • 1 has this problem
  • 2 views
  • Last reply by Opheliax

more options

I am using Mozilla Firefox from the very beginning. My last update was version 33.0.2, my OS is Windows 7 Professional 64 bit. it was working fine till this morning and was always my default browser.

Suddenly from this evening when I log into my Gmail account, I can no longer see my profile picture on the upper right hand corner, where I used to click to sign out. In fact I cannot find out any point where I can click to sign out from my Gmail account.

But when I use Internet Explorer version 11 or Google Chrome 64 bit, Gmail displays are O.K. I uninstalled Firefox and made a clean re-install, rebooted my computer without any effect. Sadly I had to uninstall Firefox and use IE 11 or Chrome as my default browser.

Any solutions ? I have Zone alarm Pro firewall and antivirus installed, also Malwarebytes Premium is installed. I scanned and found my computer absolutely clean.

I am using Mozilla Firefox from the very beginning. My last update was version 33.0.2, my OS is Windows 7 Professional 64 bit. it was working fine till this morning and was always my default browser. Suddenly from this evening when I log into my Gmail account, I can no longer see my profile picture on the upper right hand corner, where I used to click to sign out. In fact I cannot find out any point where I can click to sign out from my Gmail account. But when I use Internet Explorer version 11 or Google Chrome 64 bit, Gmail displays are O.K. I uninstalled Firefox and made a clean re-install, rebooted my computer without any effect. Sadly I had to uninstall Firefox and use IE 11 or Chrome as my default browser. Any solutions ? I have Zone alarm Pro firewall and antivirus installed, also Malwarebytes Premium is installed. I scanned and found my computer absolutely clean.

All Replies (1)

more options

Ranabir said

I am using Mozilla Firefox from the very beginning. My last update was version 33.0.2, my OS is Windows 7 Professional 64 bit. it was working fine till this morning and was always my default browser. Suddenly from this evening when I log into my Gmail account, I can no longer see my profile picture on the upper right hand corner, where I used to click to sign out. In fact I cannot find out any point where I can click to sign out from my Gmail account. But when I use Internet Explorer version 11 or Google Chrome 64 bit, Gmail displays are O.K. I uninstalled Firefox and made a clean re-install, rebooted my computer without any effect. Sadly I had to uninstall Firefox and use IE 11 or Chrome as my default browser. Any solutions ? I have Zone alarm Pro firewall and antivirus installed, also Malwarebytes Premium is installed. I scanned and found my computer absolutely clean.

I have Windows 8.1 and uninstalled and reinstalled but I am still unable to sign out whilst in the Firefox browser. It works if I use internet explorer but what is the fix for Firefox?