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Bookmark won't work.

  • 3 replies
  • 1 has this problem
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  • Last reply by Scribe

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This problem started like 2-3 weeks ago, when I bookmark a page (Ctrl+D or the Bookmark button) the blue star animation appears but the bookmark isn't saved. I have tried resetting the browser and reinstalling Firefox as well, but that doesn't fix the problem. My version of Firefox is 33.0.3

This problem started like 2-3 weeks ago, when I bookmark a page (Ctrl+D or the Bookmark button) the blue star animation appears but the bookmark isn't saved. I have tried resetting the browser and reinstalling Firefox as well, but that doesn't fix the problem. My version of Firefox is 33.0.3

All Replies (3)

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Did you look in the Unsorted Bookmarks folder?

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You can click the blue highlighted star on the Navigation Toolbar another time to edit the bookmark and move that bookmark to another folder.

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There's no particular reason why it should work, but if you've tried everything else -

Main menu > Customize (then try dragging the bookmarks icon to a different location) > Exit, and see if it works there.